
Every aspect of business, from global cloud providers to software platforms, is interdependent in our interconnected ecosystem. CrowdStrike's recent software update mishap, affecting 8.5 million Windows devices, is a stark reminder of the fragility and complexity of our digital environment. It wasn't a cyberattack, but its impact was significant, halting operations and prompting a global pause.
As businesses increasingly rely on technology, the importance of having purposeful contingency plans and maintaining talent engagement during downtimes cannot be overstated. Your human resources are critical in these two areas.Â
Contingency plans reduce the risk of a single point of failure, enhance flexibility, and allow businesses to adapt quickly to unforeseen circumstances. The role of technology involves investing in backup systems and redundant infrastructure to ensure that online operations can continue in the event of an outage. When systems go down, power is out, or the office needs to close temporarily, a contingency plan can ensure that workforce talent is continually supported, informed, engaged, and, most importantly, empowered, even though operations may be limited or redirected. Here are seven ways to maintain talent engagement when the system is down:
Implement Clear Procedures
Establish and communicate procedures for system downtime. This will help employees know exactly what to do and reduce confusion and frustration.
Encourage Collaboration
Promote Continuous Learning
Foster Creativity
Support Physical Activity
Maintain Communication
Track Accomplishments
Preparing for system downtimes is about maintaining productivity and ensuring employees feel empowered and engaged even when things don’t go as planned for the day. This allows individuals to not feel as though the day is wasted. As your HR Business Partner, AllProfit HR is here to help you develop contingency strategies that create a sustainable and stellar culture of belonging while ensuring resilience and business continuity.Â
Share Your Thoughts
Join the conversation on the transformative power of downtime. Let's reimagine people-centered workplaces where everyone profits - personally and professionally.
How have you responded during unplanned work interruptions?
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